General Post Office Addresses Staff Concerns Regarding Rodent Infestation Claims

Health officials have found “no evidence of rodent infestation” at the General Post Office, Postmaster General Joann Busby has insisted, contradicting claims that prompted a union leader to advise workers to stay home over safety concerns. Busby strongly refuted the allegations, revealing that preventative cleaning measures were already planned for the weekend.

The head of the Unity Workers Union, Caswell Franklyn, said he had received complaints of rodent infestation on Wednesday and Thursday.

Franklyn had advised workers to refrain from reporting to their stations due to health and safety concerns but Busby insisted in a statement late Friday that workers need not be concerned.

Busby explained that management became aware of staff concerns about the possible presence of vermin yesterday and moved promptly to address the matter. Michelle Walrond, deputy postmaster general for operations and personnel, met with the staff and toured the area. As a result of the concerns expressed by staff members, out of an abundance of caution they were restricted from the area.

Busby said janitors were asked to wipe down the work surfaces and a professional cleaning firm was contacted to provide the necessary cleaning service in the area of concern. This was undertaken and staff, who remained sceptical on Friday were so advised by the senior postal superintendent of mails, Gracie Stephens-Nelson, who was on-site during the cleaning process.

This was followed by a meeting held by Cecil Benjamin, deputy postmaster general for international postal affairs and business development, with the assembled staff members to address their concerns.

Given that the GPO in Cheapside is surrounded by a fresh-produce market and several canteens – bait stations were located throughout the building. Busby said.

She added that in light of the staff concerns additional traps were set, and disputed the claims.

Busby said in a statement: “The allegations of the dead rodents around the building as a result, are completely erroneous. It seems that Mr Franklin was incorrectly informed. Moreover, management had already made arrangements for the industrial cleaning to take place on the weekend of March 22 and 23, 2025, to ensure that employees return to a safe and sanitary working environment on March 24, 2025. information of which Mr. Franklin was also unaware given his public statements.”

The postmaster general insisted that the safety and wellbeing of all postal workers are very important to this management team, saying: “We focus on resolving problems, once they are brought to our attention.”