Queen Elizabeth Hospital A&E Department Experiencing High Patient Volume: Information on Alternatives for Non-Urgent Care

Below is a statement from the Queen Elizabeth Hospital

The Accident and Emergency Department is currently

experiencing a significant increase in number of patients presenting

for treatment with various medical complaints. As the AED medical

team work to manage this surge in attendance, we want to remind the

public about the other options for medical assessment and treatment

to avoid any extended wait in the department, especially if your case

is not urgent. To assist you in this regard, please call the Patient Advice

and Liaison Service (PALS/Help Desk) at 536-4800 using regular or

Whatapp Calls between 9am and 9pm. Our medical personnel will be

able to give an initial assessment and provide advice on your next

course of action for treatment. Patients can also seek treatment at the

24-hour clinic at Winston Scott Polyclinic at Jemmotts Lane, St. Michael or contact your private medical physician for advice on your condition.

Life-threatening conditions, under the AED’s Triage System will

continue to be seen and treated immediately. Other individuals who

present to AED with conditions considered less urgent during the

current surge will in some cases have an extended wait for treatment.

Updates will be provided as AED medical team manages the

surge, and we do apologise for any inconvenience, as we work to

reduce waiting times and offer the best possible care and treatment. (PR)